We Were Not Able to Complete Your Purchase Please Try Again
Hullo there,
Thank you for reaching out the forums today. I'm sorry to hear nearly the electric current outcome trying to admission the xxx day free trial of realms on Minecraft. Do yous have trouble connecting to any other games online? I suggest for you to get over our troubleshooting article "I can't hear my friends online, or I tin can't join or host a multiplayer game with my Xbox I"
If this is something only beingness experienced within Minecraft realm check out this post-obit information on Mojang Support:
"If you lot are unable to connect to your realm, first see if nosotros have appear any temporary issues with the service on our Twitter account Mojang Status.
If the services seem to be in order, and you are still not able to access your Realm, please contact support , describe your issue, and let us know which Minecraft edition yous are using."
Promise to hear back soon.
All-time wishes,
-L ᕦ {≷• ܫ•≶}ᕤ
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Practise you own gold membership under the account you are trying to play the Minecraft online? Are y'all gamesharing?
Game ON!
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Hey then I'm hither with the same consequence .I had 3 other friends effort to use their costless 30 day Realm trial and none of them could. We are all met with the same prompt .Would be really overnice to accept because we are because playing long term, but aren't settled on the idea of paying for a Realm. We came to the conclusion that we would try it to encounter if it'southward even worth information technology vs.us just scheduling a time we can all play so that manner we don't accept to pay annihilation. Merely we can't even do that. Can this be fixed?
Edit: Just to meet if information technology would work, I tried purchasing a 2-Histrion Realm and that didn't even work. I literally tin't buy a Realm.
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Mojang hasn't announced an issue with Realms since March .
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Hey at that place CrazyNinjaBlitz,
Thanks for reaching out to the Community for advice on how to handle this issue.
I can sympathise how not being able get a realm started could be frustrating.
This more than probable would be due to the Xbox Live Service outage that our services are currently experiencing. Though our engineers are enlightened of the situation and currently working on information technology, there is no expected fourth dimension of resolution at the moment, although it's best for you to keep updated at our Xbox Live Status page.
Cheers for your patience while we work to resolve the trouble!
(5) (°,,,,°) (V)
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I am trying to purchase a xxx day realm only when i press to but it a message pops up amd it says somthing went incorrect we were unable yo complete your buy perhaps check youe internet connectedness but my cyberspace is fine i tin can play online and download things is in that location any fixes for this because i want to offset upward a realm.
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Hey there EwanUnwin1,
Thanks for reaching out to the Community for help with this.
As stated before, several of our customers are experiencing like issues due to the Service Alert.
In the mean time, currently the only thing that can exist done is to wait for the service alarm with Minecraft to be resolved on our end.
Cheers for your patience while nosotros piece of work on this issue!
(Five) (°,,,,°) (V)
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After multiple tries, my online friends and I are still recieving the aforementioned prompt when attempting to purchase either kind of realm on Xbox One: "Unable to connect to Realms and complete your purchase at this fourth dimension. Please try once again after." Is this event unrelated? How's that service prepare going?
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Hi TheFourth Migo,
Thank you for your post. If you are experiencing an issue similar to the one posted above, please create a new thread. Due to the age of this thread, it will be locked.
Thank y'all for understanding.
Best Regards,
Ezra
Microsoft Agent
Xbox Forum Moderator
"Look around and find something for which to exist grateful." - Rickson Gracie
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Source: https://answers.microsoft.com/en-us/xbox/forum/all/sorry-we-are-unable-to-complete-your-realm/f8125834-72ef-4c4c-b704-968154b0c206